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	<title>Comentários sobre: balanceando o relacionamento entre marcas e consumidores</title>
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	<description>Blog da Foreplay, agência especializada em Engajamento Digital, de São Paulo, Brasil. Conversamos  sobre a nova comunicação, colaborativa e não-interruptiva, tendências de consumo e o uso de  novas tecnologias para a criação de campanhas inesquecíveis que geram conversas, sorrisos, engajamento e resultados.</description>
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		<title>Por: Jeremiah Owyang&#8217;s &#8220;Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management&#8221;</title>
		<link>http://www.foreplay.com.br/blog/2010/03/09/social-crm/comment-page-1/#comment-1215</link>
		<dc:creator>Jeremiah Owyang&#8217;s &#8220;Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management&#8221;</dc:creator>
		<pubDate>Mon, 12 Apr 2010 17:55:38 +0000</pubDate>
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		<description>[...] Spanish: A Latin American version from Jesus * Portuguese: Our friends over at Foreplay in Brazil have translated the 5Ms * German: Sebastian has created a version in [...]</description>
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		<title>Por: jowyang at 03/10/10 09:53:24 &#124; Exectweets</title>
		<link>http://www.foreplay.com.br/blog/2010/03/09/social-crm/comment-page-1/#comment-1108</link>
		<dc:creator>jowyang at 03/10/10 09:53:24 &#124; Exectweets</dc:creator>
		<pubDate>Wed, 10 Mar 2010 10:23:42 +0000</pubDate>
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		<description>[...] 5Ms of Social CRM spread to Portuguese http://www.foreplay.com.br/blog/2010/03/09/social-crm/ #scrm       jowyang  - Wed 10 Mar 9:53                         previous next             billgates [...]</description>
		<content:encoded><![CDATA[<p>[...] 5Ms of Social CRM spread to Portuguese <a href="http://www.foreplay.com.br/blog/2010/03/09/social-crm/" rel="nofollow">http://www.foreplay.com.br/blog/2010/03/09/social-crm/</a> #scrm       jowyang  &#8211; Wed 10 Mar 9:53                         previous next             billgates [...]</p>
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		<title>Por: Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management &#171; Web Strategy by Jeremiah Owyang &#124; Social Media, Web Marketing</title>
		<link>http://www.foreplay.com.br/blog/2010/03/09/social-crm/comment-page-1/#comment-1107</link>
		<dc:creator>Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management &#171; Web Strategy by Jeremiah Owyang &#124; Social Media, Web Marketing</dc:creator>
		<pubDate>Wed, 10 Mar 2010 09:54:30 +0000</pubDate>
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		<description>[...] Our friends over at Foreplay in Brazil have translated the 5Ms into Portuguese.  [...]</description>
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